Cannot confirm cancellation and still billing me

Good day<br> <br> I had one contract with vodocom with two blackberry phones and two numbers.<br> <br> Original Message -----<br> <br> From: Angelique De mink<br> <br> Sent: Thursday 29 October 2015 5:24:53 AM<br> <br> Subject: Contract ended cancel debits<br> <br> At the end of my contract in Dec, I requested a cancellation, I paid in full the closure balance which I requested telephonically.<br> <br> They only cancelled one number and continued to bill me for the other number.<br> 1st ***~G5KD (no feedback)<br> <br> I requested several times for this to be corrected.<br> <br> The last call was with Itumeleng _ *** for recon and cancellation.<br> <br> I'm still getting billed and I had to block the debits from my account.<br> <br> Why is Vodacom refusing to confirm in writing that my accounts are cancelled. <br> Acc: I***-4<br> <br> Numbers:<br> *** <br> *** <br> <br> Acc Holder: AC De Mink<br> <br>