Cannot complete a document request

I asked for a copy of my contract from Vodacom (after being taken over from Nashua) and the billing tariff increase.<br> It's been almost a month and they now say that I must contact Nashua. Seriously! this after advising that they have everything they need to complete the request and that they will deliver in 7 days.<br> All of this after I had to send a FAX to a telecommunications company.<br> <br> Seriously people, if you legally take over my contract, i.e. my debt (current and future) from a cessioned contract, you need a copy of your own. I cannot contact Nashua mobile, they unbundled. Vodacom need to supply me with the document.<br> <br> And if the standard consultant reply comes back to this I can just as well cancel my contracts, yes both, because that is a standard not thinking response<br>