Cannot complain about the pathetic service, as the customer service is none existant

<p>Their service is pathetic. Spoken to several call center agents, supervisors, team leaders to resolve a matter which was caused by a Vodacom agent since May 2016. I have raised several service requests, no response were received to any of these requests. Send them e-mails as requested by them, later followed up on these mails, again no response, on any of my mails. Even today attempted again and tried to resolve the issue, by requesting a manager to phone me back (as she was not available at the time of my call) to at least escalate it to higher management. She never phoned, not even a missed call (that would have shown on my phone), but she SMS to notify me that she did tried calling, but was not available – how conveniently that I was not available – why did she not left a message on my voice mail. Don’t know what to do anymore, I am sick and tired of their empty promises and pathetic service!!!!</p>