Cannot cancel the contract!
I have been having a contract with Vodacom which was supposed to expire in April 2019. I tried to upgrade and cancelled the upgrade and the contract but that contract is still continuing and now they are demanding a hefty amount for what I do not know. I tried calling the 082 111 to further cancel but that number doesn't get picked up. Can this contract be finally cancelled!!@!
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Vodacom's replyOfficial
04 Jul 2020, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2020, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team