Cannot cancel contract after end date and got charged an excessive amount when i shouldnt have after numerous attemps to cancel

<p>i have been trying since may to get mycellphone contract cancelled as it was meant to end on June 2016. I could not get through any of the numbers that are on their website for cancellations so i emailed using an email address ********** i had previously had a reply from with regards to setting debit dates. I have received NO reply since may this year and i have called about 40 times and emailed about 4 times and have now wasted my time and an excessive amount of money trying to call them. Today i get notification of R1000 rand coming off my bank account after putting a stop order as they would not cancell my contract. THIS IS *****!! I am furious and would like confirmation from vodacom of my cancallation as well as a efund for the money wrongfully charged to me. THIS IS UNACCEPTABLE AND i need this sorted out asap.</p>