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André Delport

1 reviews | Active since Nov 2021

09 Nov 2021, 15:16

Cannot cancel contract

What an absolute nightmare dealing with this company. I have only had bad service from them through the years and have now decided to break all ties.. not as easy as it sounds. Their agents do not care what you want. They will talk and talk until they get what they want, or all your airtime is depleted. I am trying to cancel my last contract with them, due to the nightmare which they call client services. If I can save anyone else from this company, I must... please stay away!

0
Replies (1)
Vodacom
Vodacom's reply10 Nov 2021, 07:27
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team