NP
Norma Pucillo-Hougaard
1 reviews | Active since Apr 2020
11 Apr 2020, 21:17
Cannot cancel a contract
Unable to cancel a contract up for review as from April 1,2020. Customer care at cancellation cannot seem to process this request even with correct documentation submitted to the consultant.
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Vodacom's replyOfficial
12 Apr 2020, 09:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Apr 2020, 09:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team