DC
Debbie-Ann CRONJE
1 reviews | Active since May 2020
07 May 2020, 10:19
Cannot cancel
I cannot believe how impossible it is a cancel a contract. Even following all the actions, arguing to cancel contract, paying to cancel contract, and still not cancelled. Vodacom, I think you are breaking the law by not allowing people to cancel contracts.
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Vodacom's replyOfficial
07 May 2020, 11:01Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 May 2020, 11:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team