1 reviews | Active since Oct 2015
Cannot call 111 blocked. Contract *****?
<p>Vodacom incorrectly captured my contract. In an effort to have same corrected. I have been calling 111. Now I cannot dial anymore as it says I have exceeded my calls to 111 for this month. May only call again on 02 September 2016. Had they not **********ly captured my contract, I would have no reason to call 111. I want my issues resolved immediately. I have posted numerous complaints, the only response was a 1minute call on Saturday for more detail and a promise to call back. Still waiting.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
