1 reviews | Active since Jul 2011
Cannot buy from Vodacom app
You force us to use the terrible Vodacom app if we want to get 2x bundle promotion, but it won't allow me to buy. If I use *111# it allows me to buy, but I can't get 2x offer that way. Vodacom customer care Gateway told me it will be sorted out within 48 hours, that was 2 weeks ago. Nothing. Contact ends in 3 weeks time, guess I won't be renewing unless this gets fixed today.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Dominic
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Dominic
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
