1 reviews | Active since Nov 2017
CANNOT BELIEVE LEVEL OF INCOMPETENCE
You and your agents are a useless bunch of ***********, unprofessional, uneducated, unhelpful, fat cats like Zuma.
I have it on record from your call centre management in pre-paids that a port-in takes 24 hours.
Try 29 December 2018
Speak to Shaelene, Anastasia (Port-in pre-paid to pre-paid)
50 + hours of being shoved around on the phone.
I live in a small village and ordered a new business line to be ported-in on 29 December 2017,
I was told that the number will be released 17 February
Guess what - Vodacom have done nothing in 840 hours to port me in but have successfully given me 4 new cell numbers.
How do I conduct business when Vodacom change my 18 year old number every week for the last few weeks
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW
Good Day,
Kindly note that we have received your posting.
We have noticed an earlier (related) posting that has not yet been resolved and to which priority will be given.
Regards,
UW