Cannot activate simswap for two months!!!!!

Item: Vodacom
Rating: 2
Author: Jaco N

My Phone got ****** and phone and card were block. Did a sim swap to reactivate the card, sim swop did not go through. Vadacom Mafikeng try to help but no help from HQ. Yesterday 24/03/2015 did the reactivation again and it can not be activated. I am getting transferred from pillar to post an everyone seems to be INCOMPITANT!!!!<br> <br> PLEASE PHONE ME SOMEONE THAT CAN HELP!!!!! on ***<br> Phone ***

Helpful (0)

Replies (1)

Vodacom's replyOfficial

26 Mar 2015, 10:28

Hello jjwil,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team

Best regards,

Vodacom's reply26 Mar 2015, 10:28

Official

Best regards,

Cannot activate simswap for two months!!!!!

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