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Alwyn D

1 reviews | Active since Feb 2013

31 Mar 2015, 12:53

Cannot access my Vodacom accounts

Due to the infrequent usage of high data volumes, I check my accounts to assure myself I have enough data for the task at hand. To avoid out of bundle costs, I need to login and top-up if necessary. Cellphone balance check is not an option since this is a fixed installation.<br> <br> I get this message for more than 48 hours in any attempt to login to my accounts (multiple)<br> <br> Sorry there have been errors<br> Unfortunately we are having technical issues and are working to resolve these as soon as possible. Please try again later.

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Replies (1)
Vodacom
Vodacom's reply31 Mar 2015, 14:40
Official
Hello aduraan,

Thank you for the posting.

The matter has been escalated to a consultant to investigate and assist.

We apologise for any inconvenience caused.

Kind regards
Vodacom Consumer Website Team