JW
Jannie W
1 reviews | Active since Oct 2013
01 Nov 2017, 14:10
CANNOT
Believe it. VODACOM cannot (So they have said today) put a cap on data usage which enable the user NOT to exceed the limit. NOR can they refund any money for usage over and above the limit. No one should settle for this. Furthermore, on the first day of the month ALL my data disappear apparently through MSN-usage which I NEVER use !! VODACOM, my request is to show the world your action to this problem on 1.10.2017.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
01 Nov 2017, 15:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Nov 2017, 15:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,