HD
Herman D
1 reviews | Active since Dec 2011
07 Apr 2022, 07:37
Cancels number without notification - massive losses as a result
Vodacom unilaterally and without notification cancelled my number and recycled it to someone else. I use this number to access business banking and will not be able to conclude a business transaction because of this. I received no notification. The call centre put down the phone when I insisted that this be resolved. Will be taking all my business elsewhere. They happily accepted my airtime recharge of this number.
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Replies (1)Vodacom's replyOfficial
07 Apr 2022, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Apr 2022, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
