1 reviews | Active since Feb 2017

09 Jan 2020, 15:26

Cancelling vodacom insurance??

I sent an email to cancel my vodacom cellphone insurance in December and has received no reply and the debit order still went off in January.

0
Replies (3)
Vodacom
Vodacom's reply10 Jan 2020, 07:18
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
's update10 Jan 2020, 13:30
Reviewer Update
Thankyou very much! All sorted out!!
's update06 Feb 2020, 09:42
Reviewer Update
I really don’t understand how my feb debit order went off and it’s still the same amount as with the insurance.....