Cancelling Vodacom Debit Order
Thinking of cancelling my vodacom contract on my cellphone to the offer by Mondo Mobile. They offer 20gigs and night shift for under R200.
I had a monthly subscription with vodacom they upgraded it without my consent so i cancelled the debit order. It is also impossible to get a hold of Vodacom call centre nowadays.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
19 Nov 2019, 09:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Nov 2019, 09:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
20 Nov 2019, 11:48No help as yet. I have received calls from *** this whole month but no help or even call centre assistance wow!
's update20 Nov 2019, 11:48
Reviewer Update
No help as yet. I have received calls from *** this whole month but no help or even call centre assistance wow!
's updateReviewer Update
10 Dec 2019, 11:20This problem is still not resolved even after sending POP to and confirming the cancellation required: ***
's update10 Dec 2019, 11:20
Reviewer Update
This problem is still not resolved even after sending POP to and confirming the cancellation required: ***