1 reviews | Active since Mar 2009
Cancelling my Vodacom Contracts out of Frustration
This is a follow up review on Vodacom Fibre to the Home from a week ago- in response to which I received a call from a Vodacom rep assuring me the situation will be escalated and that my fibre internet will be promtly relocated to our new address. A technician DID make contact with me, but with the INCORRECT address and when I corrected them, they disappeared again, never to be heard from again. I am at a point where I want to cancel ALL 5 of my contracts with Vodacom, that is how annoyed I am that I am paying over R800/month for a service that I am not receiving and being without internet at home is debilitating to my household- both my husband and I run our businesses from home! I feel I should at least receive a credit for data on my cellphone of that amount because I am relying solely on my cell for all my internet requirements!
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Upgrade team on this matter make contact with you in due course.
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Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of this issue.
We will follow up with our Upgrade team on this matter make contact with you in due course.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
