KN
Khanyisile N
1 reviews | Active since May 2016
22 Sept 2021, 13:39
Cancelling my contract is a strain
Vodacoms service is so dismal, I asked for someone to contact me regarding cancelling my contract because the number they give you on there tells you when you can upgrade and they say there are no consultants available. They dont mention banking details for the bank I use either so i'm not sure what is supposed to happen now
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Vodacom's replyOfficial
22 Sept 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team