FL
Freddy L

1 reviews | Active since Feb 2014

09 May 2017, 10:03

Cancelling is never easy!!

<p>For the 1st time I am left with no choice but to post on Hello Peter. </p> <p>Vodacom has unfortunately left a very BAD taste in my mouth, after being a customer for years! </p> <p>month 4, dosens of calls, money wasted, empty promises, Vodacom still effortlessly bebiting my so called"gost number" , still receiving invoices...I am not interrested in paying for a Ghost line which I don't own! ..I did my part in timeously cancelling my contract .. waiting for feedback or atleast just a response...but no AVAIL !</p> <p>looking forward to the first reponse that will deliver results in having my Non existent number for which I am paying, Canceled !! </p>

0
Replies (3)
Vodacom
Vodacom's reply09 May 2017, 11:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

FL
Freddy L's update16 May 2017, 10:33
Reviewer Update

And Yet...... I am still waiting for any response!!

Good work Vodacom

FL
Freddy L's update16 May 2017, 10:36
Reviewer Update

No Doubt I am going to stop all data Contracts with Vodacom as well.

Coverage or service where I stay is BAAAADDDD!