LC
Lindi-Ann Crous

1 reviews | Active since Jul 2021

14 Sept 2022, 14:13

Cancelling contracts

If a customer calls to cancel their account please understand the following: There is a reason why the person wants to cancel be it affordability, connectivity etc. Please STOP TRYING TO SELL ANOTHER PRODUCT FROM VODACOM!!! It really is so darn annoying. I've cancelled my contract as I get countless calls for upgrades and I did not want to upgrade. Have another contract that's still ongoing, but I'm really considering cancelling that as well due to spam from vodacom.

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2022, 08:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team