HA
Hugo A
1 reviews | Active since Jun 2020
02 Jun 2020, 13:41
Cancelling contracts
Cancelling a contract is near impossible with this service provider. I get sent from pillar to post for months now however when asking for my contract to review the penalty clauses I get switched to a different department however the voice prompts then indicates the number does not exist. This company is not ethical and will do everything in their power to ensure that consumers are unable to cancel contracts.
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Vodacom's replyOfficial
02 Jun 2020, 13:45Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Jun 2020, 13:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,