KS
Khwezi S
1 reviews | Active since Mar 2012
03 Jun 2021, 13:41
Cancelling Contract
I am trying to cancel the services of a number that I am not using this SIM card as I app**** for an upgrade in August online on my existing number. I am now paying R309pm for services from August that I have not used since and should be refunded by Vodacom for the months un-used as then I have been giving my hard earned money to Vodacom for nothing, alternatively please transfer these services to the number I am using.
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Vodacom's replyOfficial
03 Jun 2021, 14:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2021, 14:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team