Cancelling account
Located in the UK and trying to cancel my one number. No customer service emails on the website and contact though other platforms unsuccessful on numerous occasions. Why can I not find a email address to deal through? Should I stop paying and leave account?
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Replies (3)
Vodacom's replyOfficial
21 Jan 2019, 15:34 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2019, 15:34
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
21 Jan 2019, 20:12Still no reply at all and waiting?
's update21 Jan 2019, 20:12
Reviewer Update
Still no reply at all and waiting?
's updateReviewer Update
22 Jan 2019, 10:01Still waiting. My email address is *** or ***
's update22 Jan 2019, 10:01
Reviewer Update
Still waiting. My email address is *** or ***