Cancelling a Vodacom contract is like trying to get water from a rock.
<p>I cancelled my Vodacom contract on 1 October and asked to change my number back to prepaid but after several calls and **** assurances, I am still on contract and not prepaid. I'm leaving the country on 16 Dec for 2 weeks so if it is still not resolved; I will not pay any bill that results from international roaming because I am *******ly being kept in this contract. I've been a Vodacom client since 2002 so I'm utterly disgusted with the way I have been treated.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
