SK
SAMUEL K
1 reviews | Active since Mar 2009
13 Mar 2021, 16:15
Cancelling a Vodacom contract after 24 months
Vodacom is just arrogant, they ignore notification after 24 months cancelling a contract. They keep deducting from my account even though I informed that I am getting out of their contract after 24 months has lapsed.
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Replies (2)
Vodacom's replyOfficial
14 Mar 2021, 09:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Mar 2021, 09:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SK
SAMUEL K's updateReviewer Update
26 Oct 2021, 21:37I am shocked of Vodacom because they are requesting a proof to show that I requested cancellation. This is the proof you are requiring.
SK
SAMUEL K's update26 Oct 2021, 21:37
Reviewer Update
I am shocked of Vodacom because they are requesting a proof to show that I requested cancellation. This is the proof you are requiring.