RG
Reinhard G
1 reviews | Active since Mar 2009
08 Nov 2021, 11:14
Cancelling a contract
I would like to cancel a contract that I do not even have a sim card for anymore. I have called ***, but the system is not very user friendly when phoning from another line and emails to retention's are not answered. Can someone please call me back so that I can have the contract in question cancelled
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Vodacom's replyOfficial
08 Nov 2021, 12:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Nov 2021, 12:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team