KR
Kimera R
1 reviews | Active since Oct 2018
08 Jan 2020, 15:50
Cancelled, yet being Billing *****!
I have cancelled my Vodocom contacts many times, each time I am told that the contact is cancelled, and I can use my cell number as reference, yet Vodocom keeps debiting me. When I call Vodocom says that there was never a cancellation processed, yet there should be call recordings!
Very Terrible Service
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Vodacom's replyOfficial
09 Jan 2020, 07:16Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team