ON
Obriaan N

1 reviews | Active since Aug 2020

23 Jun 2021, 16:46

Cancelled Vodacom account

On 5 August 2020, I cancelled my Vodacom contract with my last day as 30 September 2020. Another debit order went off for 1 October 2020 and another for 1 November 2020. I phoned and sent emails again to stop this account. An attorney phoned me today that I still owe Vodacom R236. Vodacom has never even come back to me after my queries per email when my account will finally closed. All I want from Vodacom is that someone can just contact me that we can clear and close this account now finally.

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Replies (1)
Vodacom
Vodacom's reply23 Jun 2021, 18:17
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team