1 reviews | Active since Feb 2015
Cancelled order but still get billed
Elite Mobile contacted me for a device. I accepted the over for the device but with in a week I cancelled the order. I have received the data stick from Vodacom and after that I decided to call and to cancel. Elite said it is okay and stopped the device for delivery, but vodacom still did not collect the data stick. I called them mailed them but nothing is being done. I would like to get my money back ASAP and Vodacom to collect there device. This started in August 2014 and since then Vodacom will get back to me. <br> Ek is nou keel vol vir bel en mail.<br> Vodacom bill my omdat ek die data stick ontvang het maar ek het dit nog glad nie gebruik nie, en so ook nie die item van Elite Mobile nie. Maar nogsteeds word daar elke maand geld getrek. <br>
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
