VB
Vanessa B

1 reviews | Active since Feb 2017

15 Feb 2017, 14:55

Cancelled one of my vodacom accounts - pathetic service

<p>I posted a complaint 5 days ago on hello peter. I requested that a MANAGER give me a call. I only got an automated response saying a CONSULTANT will call me back.. A consultant called and I asked for them to get a manager to call me back.. Its 5 days later and no MANAGEMENT CALL. so I have cancelled one of my contracts as PROMISED.. I have one more contract which I am working on cancelling too.</p>

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Replies (1)
Vodacom
Vodacom's reply15 Feb 2017, 15:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team