MH
Max H
1 reviews | Active since Oct 2010
09 May 2019, 10:37
Cancelled number of a loyal customer.
I have been a loyal customer of Vodacom for over ten years. I have always paid my invoices in full and on time. Now that I am out of the country and only using my number to receive sms's you deem it okay to delete my number? Very well, when I return I definitely will not be using Vodacom (and neither will my family).
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 May 2019, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 May 2019, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MH
Max H's updateReviewer Update
13 May 2019, 04:01Received a call from Verculene, and was told I would receive a call back after the number was activated? Still waiting on that call. Number is still dead.
MH
Max H's update13 May 2019, 04:01
Reviewer Update
Received a call from Verculene, and was told I would receive a call back after the number was activated? Still waiting on that call. Number is still dead.
MH
Max H's updateReviewer Update
14 May 2019, 10:00Thank you to Vodacom and Verculene in particular for hearing me out and correcting this.
MH
Max H's update14 May 2019, 10:00
Reviewer Update
Thank you to Vodacom and Verculene in particular for hearing me out and correcting this.