IW
Ivan W
1 reviews | Active since Oct 2012
13 Oct 2022, 09:52
Cancelled number
Vodacom has cancelled my number. I have had my phone number with Vodacom for 18 years. I have been abroad for the last 10 month working and I have my sms roaming on to receive text messages. It costs me money to receive text messages and I always made sure I had airtime on my account. I need this number to account my bank account and make payments. I have payments due in South Africa which I can't make now. This number has not been recycled and they could easily reactivate it.
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Vodacom's replyOfficial
13 Oct 2022, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2022, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
IW
Ivan W's updateReviewer Update
13 Oct 2022, 10:41Thank you
IW
Ivan W's update13 Oct 2022, 10:41
Reviewer Update
Thank you