DT
Dorcas T

1 reviews | Active since Jul 2011

02 Dec 2016, 06:32

Cancelled my Contract but they are still deducting my money, Please stop it VODACOM!!!!

<p>Cancelled my contract in October 2016, the last month was of my contract was Novemeber but Vodacom has decided they want to continue with the contract without my consent, and what is worse the amount has gone up.</p>

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2016, 07:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team