1 reviews | Active since Mar 2012

31 Jan 2017, 09:37

Cancelled my contract a day early?!

<p>I find it utterly disgusting that my contract is cancelled a day earlier than it is supposed to.</p> <p>I mean, I am still paying for having the contract until the very last day of this month!</p> <p>I have data and minutes still to use!</p> <p> </p> <p>Vodacom customer service is so bad that a new word needs to be invented for this kind of bad service their customers receive!</p> <p> </p> <p>They just seem to do what they want! It's disgusting!</p>

0
Replies (1)
Vodacom
Vodacom's reply31 Jan 2017, 09:43
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team