Cancelled debit order by Vodacom

I received a call from Sipho yesterday indicating that my account as in arrears for 90 days as a debit order was returned in Jan and Vodacom system decide to cancel my payment arrangement of a debit order without making me aware of my authorization. Now I get a call to indicate that my account is in arrears for 90 days when I received no communication from Vodacom all this time?? I requested for a Manager to call me back yesterday which has still not taken place then I get advised that a Manager from the credit department is unable to call me back. Are you saying that Telecommunications company us unable to enable outgoing calls for a Manager ????<br> <br> I would like a manager to call me back to have this resolved!!!<br>