Cancelled Contract without my knowledge

<p>I have 2 cellphone contracts, 1 of them expired in March so I cancelled the contract and **** it pre-paid but I was paying the full amount for the contract till end of July and till today they have not refunded me AND on Friday 02/09/2016 I noticed that my contract has been cancelled without my knowledge, I never received my airtime and data like always but on 01/09/2016 Vodacom deducted the fees for the contract from my account. It’s been 5 days of phoning and begging them to fix it and I still have not had any feedback and both issues have still not been resolved</p>