GM
Gladwell M

1 reviews | Active since Mar 2024

26 Mar 2024, 22:37

Cancelled contract with Vodacom

My contract with vodacom expired in October 2023, and started to run on Month-to-Month basis. February 2024, I called vodacom to cancel the month-to-month contract, only to realize that my bank account was debited at the end of the month. I then called again around 13 March to query this matter and was promised that the contract has been cancelled. was surprised when I received text message that my account will be debited with R430 and had never agreed with vodacom for contract of R430. can vodacom be so ********* and desperate to squeeze my pocket when I do not need their contract anymore, I find this to be extremely pathetic.

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Replies (1)
Vodacom
Vodacom's reply27 Mar 2024, 07:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team