Cancelled Contract , Vodacom Deleted my Number
<p>I had the contract from 2002 - 2016 - Loyal Vodacom Customer for 14 years and never skipped a payment .</p> <p>I cancelled my contract 2 months ago , ending the contract 30 Nov 16</p> <p>Since wednesday my phone switched to Emergency Calls only . Today 2 Dec 16 i called Vodacom cancellation lines and was advised the "consultant" who cancelled my contract , deleted my number and never ported it to pre-paid .</p> <p>Consultant advise i should go to my nearest Vodacom number to retrieve my and pay for a simcard and reclaim the funds ?</p> <p>My question is , why should i go through this by getting my number back ? NOT MY STUPIDITY ?</p> <p>What about the client alway being right ? SO vodacom is right and client wrong .</p> <p> </p> <p>You inconveniencing me ?</p> <p>****ED OFF VODACOM CLIENT</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
