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Patrick M
1 reviews | Active since Jan 2017
04 Sept 2025, 10:00
Cancelled contract-still getting messages for arrears
I have cancelled my contract on the 06-06-2025 ***. But I am still getting emails-vodacom Notification - I***-9 stating that i am in arrears. Please can you attend to this as a matter of urgency.
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Vodacom's replyOfficial
04 Sept 2025, 12:40Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply04 Sept 2025, 12:40
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
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Patrick M's updateReviewer Update
17 Sept 2025, 05:04I am not sure why you are trying to call me. my contract is cancelled. please just stop trying to debit my account.
I have received your email asking for the phone number in question etc. please use ID number *** to access my profile. You should see my contract has been cancelled on 06 June 2025
I have received your email asking for the phone number in question etc. please use ID number *** to access my profile. You should see my contract has been cancelled on 06 June 2025
PM
Patrick M's update17 Sept 2025, 05:04
Reviewer Update
I am not sure why you are trying to call me. my contract is cancelled. please just stop trying to debit my account.
I have received your email asking for the phone number in question etc. please use ID number *** to access my profile. You should see my contract has been cancelled on 06 June 2025
I have received your email asking for the phone number in question etc. please use ID number *** to access my profile. You should see my contract has been cancelled on 06 June 2025