1 reviews | Active since Oct 2012
Cancelled Contract - still getting billed
<p>I cancelled my contract with vodacom in december, yet for the past 2 months i have been billed.</p> <p> </p> <p>I have called the cancellations line multiple times, each time with the promise that it would be cancelled and the billing reversed but that has not happened, instead im still paying every month.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,refund processed.
As per telephonic discussion,refund processed.
Received call to advise that funds would be refunded.
Received call to advise that funds would be refunded.