Cancelled contract still being deducted

<p>On the 2nd of September 2014 I signed up for a new data contract. I received the ****le etc the next day but after inspecting the product and running out of data within a very short period of time, i decided that the package was not for me. I cancelled the contract in writing on the 8th of September 2014. A courier was sent to collect everything (so i was sure that they did receive the cancellation email) BUT they are still deducting the montly amount since 2014! Can this be sorted out now please? I am leaving the country permanently in 3 weeks so this needs to be dealt with asap.</p>