MB
Mthunzi B
1 reviews | Active since May 2018
12 Oct 2021, 08:58
Cancelled contract still being charged
Good Morning,
I just want to find out why I am being charged R570.43 on ***, this contract has expired and in August I called to have this number converted into prepaid.
Attached is the confirmation from Vodacom that this number was converted into prepaid.
Regards Mthunzi Bhengu ***
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Vodacom's replyOfficial
12 Oct 2021, 11:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Oct 2021, 11:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team