CANCELLED CONTRACT STIIL TAKING MONEY FROM MY ACCOUNT

Item: Vodacom
Rating: 1
Author: mlungisi N

l cancelled my Vodacom contract and they continued to take money from my account. I called them and asked them to stop taking money from my account, but they didn't. I started reversing the debit orders they would take from my account. now they have taken me to lawyers saying I owe them R1500. I other words, I must pay them my money that they tried ***** from my account.

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Replies (1)

Vodacom's replyOfficial

22 Jul 2021, 07:01

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 Jul 2021, 07:01

Official