1 reviews | Active since Dec 2009
Cancelled Contract : Poor Service
<p>Dear Sir/Madam,</p> <p>I cancelled my contract with Vodacom on June 25th 2016. Individual assiting me was Kagiso Melato at Vodaworld. I paid an amount of R1541.27 to cancel the contract.</p> <p>Cellphone contract in question: ********** 660<br />ID Number : ********** 656083</p> <p> </p> <p>but I am being billed for a number that doesnt exist at all since it has been converted to prepaid and has been blocked due to the cellphone being ******.</p> <p> </p> <p>So I do not understand when I get emails from Vodacom for a number that should not exist or not even be on contract.</p> <p><br />Kind Regards,</p> <p>OB THOLE</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
