1 reviews | Active since Jul 2011
Cancelled contract ... or did I?
<p>I cancelled my tablet contract by calling the contract centre and was advised my contract would not be renewed, that the contract would not move to a month on month billing contract. My SIM was also canclled. I would be debited for the month of March but on the 4th of March my agreement with Vodacom was no longer in effect. Except now I notice that I received data which should not be. So, did I cancel my contract or is this an error on Vodacom's side? </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,customer advised problem resolved.
Regards
FM
As per telephonic discussion,customer advised problem resolved.
Regards
FM
