GG
Grantrees G

1 reviews | Active since Jun 2017

04 Oct 2017, 13:59

Cancelled Contract in JAnuary now you handing me over to debt collectors

Hi my contract had expired with Vodacom and I was on month to month. I ran into financial difficulties and then cancelled my month to month contract in January 2017. You continued to bill me up until who knows when and you claim I now owe you over R9000 firstly I don't have this money, secondly I cancelled my month to month contract with you guys and thirdly my service was suspended. I need this sorted out and these shark you call debt collectors to please stop calling me because I don't owe VODACOM any money.

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Replies (1)
Vodacom
Vodacom's reply04 Oct 2017, 14:39
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team