1 reviews | Active since Jan 2016
CANCELLED CONTRACT, BUT STILL GETTING CHARGED.
Todayit's been another 22 days I'm waiting for the money Vodacom tooked from me, whichthey promise will be paid into my account 3 Weeks ago. I wrote another report last week already, but they Consumer Website Tem, just said \your enquiry will be investigated and further feedback will be provided in due of course\" I mean really look how long I'm waiting already. They just keep making empty promises if I knew about htey services I would never ever used they services and I'm warning the other consumers like me out there please be aware. The first I wrote a report against them within an hour one of they Consultants gave me a cll and promised me that the money would be in my account, but he can't say when, but it won't take another 21 working days, but last week I wrote the second report and then just an automatic reply, no calling this time, is that how you treat customers in today's world then I don't know. So I hope within a next hour like previously I would expect a call would at least the news I want to hear. Uselless."
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
