Cancelled contract but still getting billed

Item: Vodacom
Rating: 1
Author: Tshwarelo M

I cancelled my data sim contract in September and paid cancellation fee however I am still getting invoiced for this contract. This is really frustrating!!!!

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Replies (1)

Vodacom's replyOfficial

15 Nov 2023, 10:10

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Nov 2023, 10:10

Official