CANCELLED CONTRACT AND STILL BEING CHARGED

<p>After numerous calls to vodacom and immense holding periods, I eventually managed to get through to the correct department to cancel my contract (not that their cancellations number does not even work). I then sent an email to the requested email address: ********** with their cancellations document completed on 4th of February! My contract was due for expiration on the 2nd March. i was quoted R0 to cancel on their cancellation quotation that was sent to me. And yet, Vodacom continued to bill me, despite my having cancelled the contract! What exactly I was being billed for I do not even know because the sim card was not even in use! I then sent various emails in April advising them that my contract had been cancelled yet i was still being billed. THEN i get a letter from them today to say that if I do not make payment immediately, I will be handed over. This is ABSOLUTELY ridiculous!!! I cannot believe that it can be so difficult to get out of a contract with them - EVEN with going through the total ABSOLUTELY SCHLEP of following their procedures. It is absurd, and I can not believe that this can be in accordance with the consumer protection act.</p>